This is the presentation that formed the basis of the business information workshop that I facilitated on 17th May 2012.
If you do not see the embedded presentation above you can go direct to the file on authorSTREAM at http://www.authorstream.com/Presentation/karenblakeman-1430353-business-information-key-web-resources/
The top tips can be found at http://www.rba.co.uk/wordpress/2012/05/28/business-information-workshop-top-tips/