All posts by Karen Blakeman

I have worked in the information profession for over twenty years and have been a freelance consultant since 1989. My company (RBA Information Services) provides training and consultancy on the use of the Internet, and on accessing and managing information resources. Prior to setting up RBA I worked at the Colindale Central Public Health Laboratory, and then spent ten years in the Pharmaceutical and Health Care industry before moving to the International management consultancy group Strategic Planning Associates. I edit and publish an electronic newsletter called Tales from the Terminal Room. Other publications include Search Strategies for the Internet. I am a Fellow of CILIP: The Chartered Institute of Library and Information Professionals, a member of the UK eInformation Group (UKeiG).

Google adds cycling routes to UK maps

Google has added cycle routes and directions to its UK maps. The feature has been available on US and Canadian maps since 2010 but has now been extended to the Europe and Australia. In the UK Google has been working with Sustrans (http://www.sustrans.org.uk/) to include bike trails, lanes and recommended roads. Set your starting point and destination as usual and the directions area on the screen should include a bicycle icon in addition to the car, public transport and walking icons.

Google Maps cycle option

 

Select a suggested route and as well as text instructions it will be outlined in blue on the map. The “bicycling layer” also shows trails (dark green lines), dedicated lanes (light green lines) and bicycle friendly roads (dotted green lines). Google came up with two routes from my house to Reading Railway Station. The first more direct one followed the roads.

Google Maps cycle route

 

The second suggestion took the scenic route along the river, which would be more pleasant and probably safer during the rush hour.

Google Maps cycle route

 

The directions come with the usual warning that they are in beta and that you should use caution. There is an option to report unmapped bike routes, streets that aren’t suited for cycling, and other problems.

Further information is available on Google Lat Long: Biking directions expands into Europe and Australia (http://google-latlong.blogspot.co.uk/2012/07/biking-directions-expands-into-europe.html. The Guardian Bike Blog has tested out a couple of routes in London (Google Maps’ cycle routes: just how good are they?  http://www.guardian.co.uk/environment/bike-blog/2012/jul/12/google-maps-uk-cycle-routes?) and set up a Twitter hashtag #cycletest for cyclists to comment on the routes they have tried.

Beating Google into submission – top tips

Oh what fun we had beating Google into submission on June 28th! This advanced Google workshop was held at Reading University and covered some of the new goings on at Google (no more ‘ANDing’ for search terms, personalisation of results) as well as the some of the established techniques for making Google behave itself. The following is what the group came up with at the end of the day as their collaborative top tips for persuading Google to run your search the way you want it run.

1. Search settings

Use the search settings to:

  • alter the level of the safe search
  • switch on/off Google Instant. This is the feature that changes and displays results as your type in your search. Some people find it useful whilst others find it extremely irritating. A big disadvantage of it is that it only displays 10 results per page.
  • increase the number of results per page from 10 to up to 100. Since you can no longer guarantee that you will find the most relevant page in the first 10 results this enables you to view more without having to click through to the next page. Google Instant, which allows only 10 results per page, must be switched off.
  • open results in a new browser window or tab. This allows you to view results while leaving your search page intact in a separate tab or window.
  • switch on/off or edit your search history. Search history is used by Google to customise your results and some people prefer to switch it off. It can, though, provide a useful record of the searches you have carried out and the pages that you have visited from that search.

Search settings is hidden under the cog wheel which appears in the upper right hand area of your results page. In some browser versions it appears in the top right hand corner of the Google home page. The Advanced Search screen link is also hidden under the cog wheel.

Search Settings

2. Sign out of all social media and search engine accounts

Both Google and Bing are experimenting with including content from your social media connections in your search results when you are signed in to your networks. For Google, the Google.com version is where it is happening at the moment and it pulls in content from members of your Google+ circles. to see Bing’s new social sidebar, which includes content from Facebook friends and Twitter,  you have to use the US version of Bing.  The Google+ results are intermingled with the main results whereas Bing displays then in a separate sidebar on the right of the results page. For more details see Danny Sullivan’s article Bing Relaunches, Features New Social Sidebar http://searchengineland.com/the-new-bing-microsoft-tries-again-with-search-meets-social-120728

Including posts from your social network friends in your results is not always a bad thing. You may uncover valuable information and gain a different perspective on the subject of your research. There is, though, the issue of privacy. A contact in one of your Google+ circles may have posted a comment and restricted it to a circle of which you happen to be a member, so it is not public. If you want to include the information in a print out or report for a client you will have to seek permission first. Even if you try and anonymise the information there may still be enough clues to identify the source.

3. Check out Google.com as well as Google.co.uk

Apart from presenting your search results in a different order Google.com is where Google tries out new features. As well as seeing pages that may not be highly ranked in Google.co.uk you will get an idea of the future direction of Google search.

4. Limit by date.

Use the date options in the menu on the left hand side of the results page to limit your results to the last day, week, month, year or within a custom date range. This tends to work best with blogs and news sources. With ordinary web pages Google looks at the time stamp that is assigned to a page when it is uploaded, or reloaded, to the web site. This can be very different from the date on which  it was written. If you are looking for recent material it will, though, exclude pages that have been languishing untouched on a web site for years. To see the date option you have to click on the ‘More search tools’ options at the bottom of the menu.

5. Verbatim.

The essential tool for taming Google. Google automatically looks for variations of your terms, which is not always helpful. Prefixing a term with the ‘+’ sign to force an exact match no longer works in web search, but confusingly still does  in Google Scholar, and Google has suggested using double quote marks around terms or phrases instead. This does not always work.  And now Google no longer looks for all of your terms in a document. If you want Google to run your search exactly as you have typed it in, click on the ‘More search tools’ options at the bottom of the left hand menu on your results page and then click on Verbatim at the bottom. Unfortunately, Verbatim does not work with the date options but there is a solution….see number 6 below.

6. Combining with Verbatim with date limits.

There are two ways to do this: the hard way and the easy way.

First of all the hard way. This uses the ‘daterange:’ operator and Julian dates. Daterange does not understand the mm/dd/yyyy or dd/mm/yyyy date formats. You have to convert your dates to Julian date format. This is explained on the Julian Date Converter page at http://aa.usno.navy.mil/data/docs/JulianDate.php and there is a handy tool that will do the date conversion for you. You then copy the Julian date omitting the fraction and paste it into your search. For example if you are looking for  pages mentioning housing benefits Cameron between June 20th and June 26th 2012:

daterange:2456098-2456104 housing benefits Cameron

Once the results are displayed use the Verbatim option to force Google to look for exactly what you’ve asked for.

Now the easy way. There are several tools that will carry out a date limited Google search and one of them can be found at http://gmacker.com/web/content/gDateRange/gdr.htm (many thanks to Richard Clauson who found this for us). Simply fill in the boxes and on the Google results page click on Verbatim at the bottom of the left hand menu.

Why have I detailed the hard way? Because the easy tools may stop working or disappear without trace.

7. Results page sidebar.

Use the sidebar on the left hand side of the results page to focus your search and extra search features. To see all of the options click on the ‘More’ and ‘More search tools’ links. The content of the sidebar changes with the type of search you are running, for example Image search has a colour option.

8. Google Art Project http://www.googleartproject.com/

This is a collaboration between Google and over 150 galleries from across the world.  You can take a virtual tour of a gallery and zoom in on a painting to see the brushstrokes. You can view paintings and drawings by gallery or by artist. Warning: this is highly addictive!

9. Numeric range.

Use this for anything to do with numbers – years, temperatures, weights, distances, prices etc. Use the boxes on the Advanced Search screen or just type in your two numbers separated by two full stops as part of your search. For example:

world oil demand forecasts 2015..2030

10.  Repeat your search terms one or more times. 

Ideal for getting out of a search rut or forcing Google to give you different results. Repeat your main search term or terms to change the order of your results – sometimes radically.

Tales from the Terminal Room issue 101 available

Tales from the Terminal Room, issue number 101 now available at http://www.rba.co.uk/tfttr/archives/2012/may2012.shtml

Most of the information in this newsletter will already have appeared in this  blog, the exception being the Twitter Notes.

In this month’s issue:

  • Search tools
    • Workshop: Beating Google into submission (Reading)
    • Order matters with Google advanced search
    • Use more than Google
  • 11th Southern African Online Information Meeting, Sandton, Johannesburg
  • Personalised vs non-personalised search – a word cloud comparison
  • Business Information Workshop – Top Tips
  • Useful industry information guides from the British Library BIPC
  • Twitter Notes

Workshop: Beating Google into submission (Reading)

A reminder that I am running an advanced search workshop concentrating on Google on June 28th, venue Reading University.

Topics will include:

– how Google works – what Google tells us and what we have to guess
– latest developments at Google- what’s gone, what’s new, impact on search results
– how Google customises your results and can you stop it?
– how to focus your search and control Google
– Google’s specialist tools and databases
– what Google is good at and when you should consider alternatives

You will have ample opportunity to experiment and try out the techniques for yourself. Exercises are provided to help you test out the search features but you are free to explore and try out searches of your own.

This workshop is suitable for all levels of experience. The techniques and approaches covered can be applied to all subject areas.

Cost: £150 +VAT (Total £180). A limited number of places for unwaged and students are available; please contact karen.blakeman@rba.co.uk for further details.

Full details are at Beating Google into submission: how to get better search results http://www.rba.co.uk/training/Google.htm

Workshop and presentation given at the 11th SAOIM June 5th-8th

The slides for the workshop and presentation I gave at the 11th Southern African Online Information Meeting are now up on authorSTREAM and Slideshare.

Personalisation of search: take back control

http://www.authorstream.com/Presentation/karenblakeman-1438076-personalisation-of-search-take-back-control/

http://www.slideshare.net/KarenBlakeman/personalisation-of-search-take-back-control

 

Personalisation of search: take back control – ADDENDUM

Answers to some of the questions that arose during the workshop

http://www.authorstream.com/Presentation/karenblakeman-1442618-personalisation-of-search-take-back-control-addendum/

http://www.slideshare.net/KarenBlakeman/personalisation-of-search-addendum

 

The future of search: localisation, personalisation and socialisation

http://www.authorstream.com/Presentation/karenblakeman-1438816-the-future-of-search-localisation-personalisation-and-socialisation/

http://www.slideshare.net/KarenBlakeman/the-future-of-search-localisation-personalisation-and-socialisation

Tweets from #saoim – Southern African Online Information Meeting

I had a fantastic week at SAOUG’s 11th Southern African Online Information Meeting (#saoim) this week. I gave a workshop and a keynote conference paper (details to follow in a separate post) but did not tweet as much as I usually do mainly because I was so busy talking to people and making new friends. The conference programme was excellent and I picked up many new ideas that I’m going to work on over the next few months. SAOUG (Southern African Online User Group) who had organised the meeting had also set up a group of social media reporters whose responsibilities were to tweet and blog the event. They did a great job and on one of the main conference days #saoim was trending on Twitter in South Africa!

If you are quick you can see some of the #saoim tweets by searching http://search.twitter.com/ or http://www.bing.com/social. For a more permanent record I have created PDF Tweetdocs for each of the days of the conference and for the pre and post conference workshops. Tweetdoc (http://www.tweetdoc.org/) imposes a limit of 500 tweets per document so for two of the days there may be some tweets missing. The documents are as follows:

4th June 2012 http://www.tweetdoc.org/View/46755/Southern-African-Online-Information-Meeting-(1)

5th June 2012 http://www.tweetdoc.org/View/46756/Southern-African-Online-Information-Meeting-(2)

6th June 2012 http://www.tweetdoc.org/View/46758/Southern-African-Online-Information-Meeting-(3)

7th June 2012 http://www.tweetdoc.org/View/46760/Southern-African-Online-Information-Meeting-(4)

8th June 2012 http://www.tweetdoc.org/View/46761/Southern-African-Online-Information-Meeting-(5)

9th June 2012 http://www.tweetdoc.org/View/46762/Southern-African-Online-Information-Meeting-(6)

Personalised vs non-personalised search – a word cloud comparison

My talk at the recent INFORUM 2012 conference held in Prague was about the issue of personalisation and the impact of our social network activities on search results. I believe that personalisation, and in particular contributions from our social and professional networks and even Google+, can present us with an alternative view of a topic or person that can be an important part of our analysis of a situation. I always have two different browsers open. One is not logged in to any account of any sort, has all cookies cleared at the end of each research session, and has search history disabled. The other is permanently logged in to a Google+ enabled account, social and professional accounts, and has web history enabled. This enables me to quickly switch between two very different environments to give me very different results when I am conducting research on Google or even Bing. Demonstrating this at a workshop or conference can be difficult, though, because postings and comments from the social elements of the search results may have been restricted to friends or limited circles.

For the INFORUM 2012 conference I decided to generate word clouds for personalised and non-personalised results for a Google.co.uk search on the single word Prague. The titles and up to the first 250 words of the top 20 results for the searches were scraped into a document from which the clouds were generated. In the graphic below, which has been taken from my presentation, the first word cloud represents a search that is as non-personalised as I could make it and the second has been personalised by several weeks of research on what to do and see in Prague. There are no prizes for guessing what we were interested in visiting!

Word cloud

Search gets personal and social

My INFORUM 2012 presentation on “Search gets personal and social” is available on authorSTREAM at http://www.authorstream.com/Presentation/karenblakeman-1431533-search-gets-personal-and-social/

It is also available temporarily at http://www.rba.co.uk/as/

A paper is also available on the INFORUM web site at http://www.inforum.cz/en/proceedings. It covers much of what I said but bear in mind it was written a few weeks beforehand and the presentation was updated with new developments the night before I gave the talk.

Business information key web resources presentation

This is the presentation that formed the basis of the business information workshop that I facilitated on 17th May 2012.

If you do not see the embedded presentation above you can go direct to the file on authorSTREAM at http://www.authorstream.com/Presentation/karenblakeman-1430353-business-information-key-web-resources/

The top tips can be found at http://www.rba.co.uk/wordpress/2012/05/28/business-information-workshop-top-tips/

Business Information Workshop – Top Tips

The TFPL business information workshop held on May 17th in London turned out to be quite an intense day with plenty of questions and much discussion between the participants regarding the services and resources they use. When it came to the participants nominating their Top Tips at the end of the day there was a bit of umming and ahhing initially but they soon picked up speed and we ended up with eleven. Here they are.

1. BL BIPC industry Guides The British Library Business Information and IP Centre’s industry guides were very popular. You probably already know about the BL Business Essentials wiki Industries pages (http://bl-business-essentials.wikispaces.com/Industries) but these have now been expanded into a series of 30 PDF guides at http://www.bl.uk/bipc/dbandpubs/Industry%20guides/industry.html highlighting relevant industry directories, databases, publications and websites. One of the participants who had been using the guides since they were launched said that they are regularly updated and everyone was impressed that a named person responsible for the guide is clearly shown on each one.

2.  Zanran  http://zanran.com/ A search tool for  identifying charts, graphs and tables of data in PDFs and Excel spreadsheets. Run your search and Zanran comes up with PDF and spreadsheet files that match your criteria. Very useful if you are looking for industry statistics.

3. Slideshare http://www.slideshare.net/ Looking for a conference presentation, an expert on a particular subject, overview or background on an industry then look in Slideshare. One workshop participant commented that they wished they had known about this a couple of weeks ago.

4.  SCOTBIS  http://scotbis.nls.uk/  A national information service aimed at Scottish businesses and based on the business resources at the National Library of Scotland but, nevertheless, useful information for those of us not based in Scotland. SCOTBIS provides its users with a free enquiry service and also offers fee-based research and other charged services.

5.  Don’t just Google – try other search tools! If you are carrying out a general web search don’t just Google. You may find the information you are looking for more quickly using alternatives such as Bing.com, DuckDuckGo.com, Yandex.com, Blekko.com

6.  Advanced search commands. Familiarise yourself with the advanced search commands, in particular ‘site:’  for searching within a single site and ‘filetype:’. Look for PowerPoints for presentations, spreadsheets for data and statistics, or PDF for research papers and industry/government reports. Note that filetype:ppt will not pick up the newer .pptx so you will need to include both in your search, for example.

filetype:ppt OR filetype:pptx

You will also need to include .xlsx if you are searching for Excel spreadsheets and .docx for Word documents.

7.  BUSLIB-L  – an email based discussion list that addresses all issues relating to the collection, storage, and dissemination of business information regardless of format. To join the list, go to http://list1.ucc.nau.edu/archives/buslib-l.html where there are also searchable archives.

8.  Bureau van Dijk’s M&A Portal http://www.mandaportal.com/ A gateway to news, events, research and analysis on mergers and acquisitions worldwide. Some of the information on the portal home page is free of charge and there is a free search option for tracking down deals and rumours contained in BvD’s Zephyr database. The deals can be sorted by value, date or status. Basic information is free but you can purchase the full details from the Zephyr database using a credit card. The cost of the reports varies depending on the amount and type of information available.

9. Mergers and Acquisitions Review (Thomson Reuters). This was recommended by one of the workshop participants. Free quarterly summaries and reviews of M&A activity, for example http://dmi.thomsonreuters.com/Content/Files/4Q11_MA_Legal_Advisory_Review.pdf and http://dmi.thomsonreuters.com/Content/Files/4Q11_MA_Financial_Advisory_Review.pdf

10. Official Company Registers. A first port of call for many of us when checking up on a company. Most registers’ sites will offer an English language interface for searching but the information is usually in the local language. To locate searchable online official registers try one of the following:

http://www.rba.co.uk/sources/registers.htm

http://www.commercial-register.sg.ch/home/worldwide.html

http://www.companieshouse.gov.uk/links/introduction.shtml#reg

11. ISI Emerging Markets http://www.securities.com/ Provides news, company information, industry reports and M&A from over 100 emerging markets. Much of the content is unique to ISI Emerging Markets. This was another service that was highly recommended by one of the workshop participants.