Category Archives: Business Information

Business Information

Tapping into expert networks: email discussion lists

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With all the hype and fuss surrounding the newer Web 2.0 stuff one ‘old’ technology seems to have been forgotten, or has not even been noticed, by many people as a valuable collaborative tool. Email discussion lists have been around for years and are still one of the best ways of tapping into expert knowledge. (I refuse to use the Web 2.0 phrase “wisdom of crowds” as crowds – or should that be mobs? – are rarely wise).

Email discussion lists can be subject specific e.g. BUSLIB-L for business information,  profession specific e.g. LIS-LAW for information professionals working in the legal sector,  or activity related e.g. UKeiG Intranets for anyone involved in … er… Intranets.

My own interest is business information and the two lists that I read religiously every day are AIIP (The Association of Independent Information Professionals) and BUSLIB-L -the Business Librarians list. The former is only available to members of AIIP but the latter is open to all. For those of you unfamiliar with email discussion lists this is how they work:

1. You sign up to a list with your email address. The procedure used to involve arcane commands that had to be sent via email to a long winded address. Woe betide the person who inserted an extra space, missed a comma, or added extraneous text to the end of the message such as a signature. Nowadays, nearly all lists offer simple web based sign-ups.

2. You should then receive an email back form the list asking you to confirm. This is to stop people signing up on your behalf and an attempt to block spammers.  Click on the link provided or reply to the message and you are in!

3. All correspondence is conducted via email. When you post a query or a comment it goes to everyone else on the list, and you receive everything that everyone else sends to the list. If you feel overwhelmed by the number of individual messages hitting your mailbox, some lists have a daily or weekly digest to which you can subscribe.

Most lists have searchable archives so, before posting your query, investigate those first  to see if your question has already been raised and answered.

JISCmail hosts a wide range of lists and although it has an academic and research bias, it is open to commercial subscribers and worth investigating if you are new to email lists. Usually, though, good discussion lists are discovered by chance or recommendation.

For those of you who. like me, are interested in business information BUSLIB-L is a must-have. It is a US based list with a North American bias but there are  plenty of European researchers as well. Many well known business information specialists are members and willingly share their expertise. Post a problem and within an hour or two someone will have posted a response. It might be along the lines of  “I don’t think this can be easily answered – you will probably have to pay significant dosh for bespoke market research” or “Have you tried these free resources……”.

Even if you do not have a question yourself, it is worth following the list just to keep up to date with new search techniques, resources, and alternative approaches to locating information. Towards the end of a recent thread on ethics Barabara Quint, editor of Searcher Magazine, reminded us that she used to write editorials on the role of information professionals using the acronym R-A-T-S, Rigorously Aggressive Trained Searchers. “We get the cheese without getting caught in the traps”. Perhaps that should be BUSLIB-L’s motto? Or maybe the start of new professional body – only RODENTS need apply.  (Suggestions as to what R-O-D-E-N-T-S could stand for in the comments section please).

Business Information

Free Official Swedish Company Information

allabolag.se – Gratis företagsinformation på Internet is a quick and easy way to access basic official information on Swedish companies free of charge. That is the good news. The bad news is that it is only available in Swedish but it easy enough to navigate. On the home page there are two boxes: in the first you can enter a company or a person’s name, whereas the second is for entering components of the address. You can view contact details, key financials and executives free of charge and there is an option to order various reports. If you have the Google toolbar installed in your browser, the ‘Translate into English’ option works well enough to enable you to understand most of the headings and financial items.

Many thanks to Britta Nordström for the information.

Google translation of company information page
Google translation of company information page
Business Information, energy, Statistics

Simmons & Company – energy statistics and data

Simmons & Company International is the only independent investment bank specializing in the energy industry. Founded in 1974, the firm has acted as financial advisor in over $134 billion of transactions, including 535 merger and acquisitions worth over $93 billion. As well as copies of presentations made by senior partner Matthew R Simmons there is a collection of industry statistics gathered from a variety of sources. These are split into upstream and downstream and include rig counts, summaries of oil and gas prices, US crude oil inventories, refining capacity and days of supply. There is some International data but much of it is North American biased.

Under the main Energy Industry link are lists of major public listed upstream and downstream companies (coverage is world-wide), and links to industry news sources, associations, statistics and government sites (many are North American).

Despite the geographical bias, this is a good starting point for information on the oil and gas industry as it lists most of the key resources.  Matthew Simmons’s presentations and papers are often quoted in the main stream media and are worth monitoring. There is an email alert for new presentations but no RSS. If you are desperate for RSS rather than email  there is always the Page2RSS service that monitors pages for changes and alerts you via RSS.

Business Information

Masterseek Business Directory

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Rearrange the following words into a well known phrase or saying: pole – a – barge – don’t – with – touch.

I picked up the news of Masterseek’s imminent launch from AltSearchEngines. Worth investigating further, I thought, especially as I am always on the lookout for quality business directories.

From their press release:

“A new enormous business search engine battles Yahoo! and Google for B2B searches. Masterseek’s global search engine provides quick and free access to, among other things, company profiles, contact information, and descriptions of products and services from more than 45 million companies in 75 countries. …. Behind Masterseek lies nearly 9 years of diligence from Danish and international programmers.

The unique feature of Masterseek is the specially developed crawlers that can sort out irrelevant private websites automatically and simultaneously gather and index relevant company websites quickly and diversely. This includes company profiles, news, as well as contact and product information. The company information is at the same time in the process indexed in more than 50,000 business categories in 21 languages.”

This sounded promising so time to put it to the test and indulge in a bit of ego-surfing. My first search on RBA Information Services as a company came up with my own RBA, but gave its location as the US despite the co.uk domain name and contact details clearly stated as being in the UK. A quick email to Masterseek and it was corrected. But then it all went seriously pear shaped.

23rd September 2008, 16.48 UK time: search on RBA Information Services and ‘All’ category selected.

Results: At the top of the list is a sponsored result for RBA Enterprises based in the US. Nothing to do with me but I am not too bothered as there are thousands of RBAs around the world. However the web site URL was mine and the profile was mine! Numbers 4, 5 and 6 in the results list were for Sources UK (electric cable manufacturers), RBA Enterprises Inc and  RBA Internet Services Inc. All three had my web site URL and a profile extracted from my web site.

23rd September 2008, 17.08 UK time: search on RBA Information Services and ‘Company’ category selected.

Results: Only two. The first is a ‘sponsored result’ which is me, the correct URL and correct location. The second is identical to the first but the location is given as the United States.

23rd September 2008, 17.15 UK time: search on Karen Blakeman and ‘All’ category selected.

Results:The sponsored result at the top of the list was correct. The next four were totally unrelated companies but with my profile and  there were another four dotted throughout the remainder of the twenty sites listed  on the first page.

23rd September 2008, 17.31 UK time: search on Karen Blakeman and ‘Company’ category selected.

Results: Hurrah! I am the only entry.

I did a few quick searches on other companies and people and the quality of the results was equally dire.

There are additional search and browse options, but I saw no point in investigating them if the underlying data was so horribly wrong. Either the Masterseek “specially developed crawlers” were having a bad day or more serious work needs to be done on processing the information that they gather.

The press release goes on to say:

“Masterseek.com B2B searches will also be a competitor for well-established directories, such as Kompass, Thomson and the Yellow Pages, besides the obvious Yahoo! and Google.”

Given the current appalling quality of Masterseek’s data Kompass, Thomson and Yellow Pages can rest easy, as can Yahoo and Google.

Masterseek’s official global launch is due to take place in November by which time they claim that they will have more than 50 million pieces of company information and more than 1/4 billion indexed websites. Unless they apply more ‘diligence’ to  the quality of the information in their database, my recommendation is to avoid this directory like the plague.

Business Information, Top 10 Business Sites

Top Business Research Tips

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Yes, I’m sorry, this is another Top !0 list from one of my workshops – a full day in-house session on Business Research. This time around Marketingfile.com  made a return to the list at number 4 after a long absence, three of Alacra sites are at number 2 (nominated by participants as “All the Alacra sites”), and Twitter is at long last being considered as a serious business tool (Yay!!). It is worth noting that this group were interested in Second Life; some of their contacts and clients are involved with Second Life so it would have been useful to have a look at how it works . As usual, though,  we could not connect to SL. It appeared that the ports used by SL were blocked by the by the organisation’s network.

Here is the full list:

1. Internet Archive or Wayback machine at http://www.archive.org/.  For pages, sites and documents that have disappeared. Ideal for tracking down lost documents and seeing how organisations presented themselves on the Web in the past.

2. “All the Alacra sites”.  Not strictly accurate in that it was just three of their business web sites that attracted attention:

Alacrawiki at http://www.alacrawiki.com/. The Alacra Spotlights section is a good starting point for evaluated sites and information on industry sectors. Note that although it is a wiki only Alacra can edit these pages.

Alacrasearch at  http://www.alacra.com/alacrasearch/. A Google custom search engine that focuses on business sites selected by Alacra.

AlacraStore at http://www.alacrastore.com/.  “Search over 70 million reports on more than 550,000 public companies and private companies from over 55 premium business information publishers.” Search for free and pay as you go on your credit/debit card.  A full lost of their content providers is at http://www.alacrastore.com/search-by/publisher.

3. Advanced Search. The advanced search screens of the likes of Google and Yahoo have many options for increasing the precision of your your search: file format (e.g. xls for data and statistics, ppt for expert presentations, pdf for industry or government reports); site and domain search to limit your search to just one web site or a type of organisation (e.g. UK government, US academic); and in Google there is a numeric range search.

4. Marketingfile.com at http://www.marketingfile.com/.  A collection of lists with a bias towards UK and Ireland but there are some International, European and North American lists. The lists are divided into Business and Consumer and further categorised into sectors or type, for example Drinks Trade, Aviation & Defence, Smaller Companies. Each list can be searched by a number of criteria depending on its structure and coverage. Searching is free and data is charged for on a pay per record basis.

5. Freepint at http://www.freepint.co.uk/ Head for the discussion area, labelled as the Bar, where you can post your query and tap into the knowledge of regular ‘tipplers’

6. Trade Association Forum – http://www.taforum.org/ . A useful, searchable directory of UK trade associations.

7. Sector Skills Councils. This was not one that I mentioned in the workshop but is a resource that the organisation that I was visiting often uses. According to Wikipedia (http://en.wikipedia.org/wiki/Sector_Skills_Councils) , and please don’t complain that I am citing it:

“Sector Skills Councils (SSCs) are state-sponsored, employer-led organisations that cover specific economic sectors in the United Kingdom. They have four key goals:

  • to reduce skills gaps and shortages
  • to improve productivity
  • to boost the skills of their sector workforces
  • to improve learning supply”

Further information on the Councils can be found at Alliance of Sector Skills Councils,
http://www.sscalliance.org/home/home.asp.

The workshop participants commented that “some of the councils are better than others”.

8. Google, Yahoo, Live, Exalead, Ask. Let’s admit it – much of the time we head for Google as our first port of call, but it is worth running your search in the other contenders. Results are sorted in a different order and they do have different coverage and search features.

9. Twitter – http://www.twitter.com/. “Looks interesting”. “Need to try it out as a source of information”. “Could be useful as a promotion/communications tool”.

10. RBA Business Sources. http://www.rba.co.uk/sources/. Selected sources of business information organised by type e.g. statistics, share prices, company registers. Yes,  my own site, the basis of the workshop notes, and as one person commented “It is the quickest way to get to all the sites you told us about”!

Business Information

Guernsey Registry

The new Guernsey Registry was launched on 1 July 2008 following a review of the Companies (Guernsey) Law and the existing company processes. The Registry also includes the Bailiwick of Guernsey Intellectual Property Office which administers all Trade Mark and Design registrations and activities, and provides information on the Intellectual Property Laws enacted in the Bailiwick. As well as providing e-filing services for companies, there is a searchable database. You can search by registered number or company name (current and previous). Company number, name, type, status, registered address, activity, and date registered are available free of charge. Company profiles, certificates of good standing and of incorporation are priced as are the annual reports.  There is a link to the Companies (Guernsey) Law 2008, which can be downloaded free of charge.  Be warned – it is 569 pages long!

Business Information

Directories: Major Companies of the World 2008

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Seven new Editions of the World’s Major Companies Series have been published by Graham & Whiteside and are now available for purchase on the dataresources web site.

Major Chemical and Petrochemical Companies of the World 2008
This directory covers more than 7,000 of the leading chemical and petrochemical companies worldwide.

Major Energy Companies of the World 2008
More than 4,000 companies involved in coal mining and coal products; electricity supply; fuel distribution; natural gas supply; nuclear engineering; oil and gas exploration and production; oil and gas services and equipment; and oil refining worldwide.

Major Financial Institutions of the World 2008 (2 Vols)
Over 9,000 leading financial institutions worldwide, including banks, investment, insurance and leasing companies.

Major Food and Drink Companies of the World 2008
9,800 of the leading food, alcoholic and non-alcoholic drink companies worldwide.

Major Information Technology Companies of the World 2008
This directory covers more than 3,100 of the leading information technology companies worldwide.

Major Pharmaceutical and Biotechnology Companies of the World 2008
The world’s largest pharmaceutical companies, providing essential business profiles of the international leaders in the industry.

Major Telecommunications Companies of the World 2008
Profiles of more than 3,500 of the leading telecommunications companies worldwide, including many of the top Internet companies.

Business Information, Search Strategies, Top 10 Business Sites

Top Business Research Tips (2)

Yes, it’s another Business Information workshop Top Tips. This one was a rerun of the UKeiG event held on 2nd April, 2008. The participant mix was half private, half public sector. At the end of the day they were asked to come with a list of top sites and search tips. Between them, those attending the workshop spent half the day trying out hundreds of web sites – some of them not even mentioned by me. This is their collective list of sites that they felt were worth considering as key resources. In some cases I have also included the comments from the people nominating the site. It is interesting that there are only two sources that appear in both lists, and one of them does not really count: it was my own site, from which some of the course notes were derived so you might consider the delegates to have been brainwashed!

1. Silobreaker.com http://www.silobreaker.com/. One of the two sites that appears in both the April 2nd and this list. A relatively new service pulling together information from newspapers, journals, blogs, video and audio. In addition It offers geographical hotspots, trends and a network visualisation tool that was singled out by several workshop participants as being particularly useful.

2. OFFSTATS http://www.offstats.auckland.ac.nz/ The new set of web pages for the University of Auckland Library providing information on Official Statistics on the Web and at a new address. An excellent starting point for official statistics by country and subject/industry. As well as the makeover, there have been many additions to the collection of resources.

3. Research Wikis http://www.researchwikis.com/. This is a wiki covering market and industry data that is in the public domain; several workshop delegates commented that it looks promising. The content is variable in quality. Some reports are highly structured and detailed while others are just a “stub”, many are US biased, and the sources of the data are not always cited. Nevertheless, the reports do give you an idea of the issues affecting the sector and the terminology that is used. One of the University based delegates thought that the site’s recommended structure and headings for a report would be useful to students who are new to carrying out industry and market research.

4. Bureau van Dijk’s (BvD) “A Taste of Mint” http://mintportal.bvdep.com/ A free directory from BvD giving basic information on companies world-wide. Comment from one experienced researcher: “It found the company I have been looking for when every other directory has failed!”

5. Google Finance http://www.google.co.uk/finance/, http://www.google.com/finance/ [This was not covered in the 2nd April workshop. Until now, it has been so awful and unreliable hat I have ignored it]. This is a possible competitor to Yahoo Finance. It has been steadily improving over the last 18 months since its initial launch but still does not quite have the authoritative “feel” of Yahoo Finance. Also it does not appear to have the individual stock exchange coverage of Yahoo. It does, though, beat Yahoo when it comes to the share price graph and historical downloads options. The share price graphs are ‘annotated’ with labels at the appropriate time on the graph and these link to news articles that are listed to the right of the graph. Yahoo Finance’s downloadable historical share price data in figures goes back 5 years: Google’s goes back to 1996.

6. Google News. For the UK go to http://news.google.co.uk/ but there are a plethora of country versions. Good coverage of the last 30 days of free world-wide, national, local and industry news resources. One workshop participant said that Google News found a breaking story that the industry press and her subscription services had not yet picked up.

7. The Wayback Machine – The Internet Archive http://www.archive.org/. The Wayback Machine takes periodic snapshots of the Internet. Ideal for seeing how a company portrayed itself on the Internet in the past and for tracking down sites, pages or documents that have disappeared.

8. Chipwrapper http://www.chipwrapper.co.uk/ a Custom Google Search Engine that searches across the UK’s major national newspapers: The Daily Express, Daily Mail, Daily Mirror, Financial Times, The Guardian, The Independent, The Sun, The People, News of the World, The Scotsman, Daily Star, The Telegraph and The Times. It also searches the BBC News web site, ITN and Sky. There is a review of Chipwrapper on my blog at http://www.rba.co.uk/wordpress/2007/12/29/chipwrapper-search-uk-newspapers/

9. UK National Statistics http://www.statistics.gov.uk/ We will not go into the confusion users suffered when UK government official statistics web sites were re-organised on 1st April 2008 [No, it was not an April Fool’s]. Work your way through the new menus and you will eventually end up on the on the old statistics.gov.uk pages. Even without the frequent design changes, the site can be difficult to navigate. Nevertheless, there is an incredible amount of good quality data here. For the web based ‘stuff’ and formatted documents (PDF. DOC, XLS, PPT) it is often easier to go to the Google Advanced Search page, type in your terms in the search box at the top of the page and in the ‘Search within a site or domain’ box type in statistics.gov.uk . If you want to look for specific file formats, select the file extension from the drop down menu under ‘File type’. The ‘Time Series’ data have to be search from within the statistics.gov.uk site itself.

10. Companies House http://www.companieshouse.gov.uk/. The UK official companies registry. This is the closest you can get to the original company documents that a registered company has to file. Some information is provided free of charge (Use the Webcheck service). Documents are charged for on a pay as you go basis.

11. RBA Sources of Business Information http://www.rba.co.uk/sources/. Selected sources of business information organised by type e.g. statistics, share prices, company registers.

Business Information, Top 10 Business Sites

Top Business Research Tips

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Twenty-one enthusiastic researchers attended UKeiG’s Business Information workshop on April 2nd in London. They came from a wide range of sectors and types of organisation, and when asked to compile their Top 10 tips they came up with 15! Here they are, in no particular order of importance:

1. FITA Import Export Business and International Trade Leeds. http://www.fita.org/. The “Really Useful Links” in the menu on the left hand side of the screen takes you to a range of international sources on business information. One participant of this workshop found the “Doing business”, and in particular in the Middle East, especially useful.

2. Nationmaster http://www.nationmaster.com/. An interface to a plethora of statistics on web sites world wide. Some of the statistics are 2-3 years old but there are links to the original site so that you can search for more up to date information. Several participants suggested that this site is a good ‘index’ of where data is likely to be found.

3. Blogpulse http://www.blogpulse.com/. One of several blog search engines, but this was singled out for its Trends graphs. These show how often your search terms are mentioned in posts over a selected period of time. In a business context the occurrences will usually match reports in the mainstream media. When they don’t, click on the peaks in the graph to see what is going on behind the scenes. Superb for picking up on rumours and gossip.

4. Yahoo Finance. Go to any Yahoo and click on the Finance link. For the UK version go to http://uk.finance.yahoo.com/. Yahoo Finance provides basic information on stock exchange quoted companies on the major stock exchanges around the world. Information includes current share price information (delayed by 15-30 minutes) provided by the stock exchanges; company profiles; charts in which you can compare the company share price with another company, the sector and an index such as the FTSE 100; current news on the company and focussing on the regulatory news; and daily historical share prices as figures that can be downloaded to spreadsheets.

5. Freepint Bar http://www.freepint.com/. Head for the discussion area, labelled as the Bar, where you can post your query and tap into the knowledge of regular ‘tipplers’

6. Silobreaker. http://www.silobreaker.com/. A new site pulling news from the usual newspapers and journals, but also blogs, video and audio. In addition It offers geographical hotspots, trends and a network visualisation tool, which was singled out by one participant.

7. Contact a relevant research, trade or professional body for help in locating experts. sources of information and reports. They may not have anything on their web site but there may something ‘on file’ that they are willing to supply free of charge or for which they are prepared to negotiate a fee.

8. Intelways. http://www.intelways.com/. An interface to many search tools grouped by type e.g. news, video, image. Type your search terms in once and click on the different search tools one by one. A reminder of the different types of information that you should be looking at and of the wide range of search engines that are out there.

9. Click on the Advanced Search option for any of the tools that you encounter, be it Google et al or a web site’s own search option. They offer great ways of focussing your search by date, file format, site, author etc.

10. RBA Business Sources. http://www.rba.co.uk/sources/. Selected sources of business information organised by type e.g. statistics, share prices, company registers. Yes, it is my own site [blush] but they did insist!

11. Phil Bradley’s web site and blog. http://www.philb.com/ and http://philbradley.typepad.com/. Excellent sources of information on Web 2.0 ‘stuff’ and search tools. In particular, his blog has no-nonsense reviews of new search tools that claim they will change the world of search.

12. Intute. http://www.intute.ac.uk/. Forget about the ac.uk label. This is an excellent starting point for anyone working in business and wanting to identify quality resources on a wide range of subjects and industries.

13. Hometrack. http://www.hometrack.co.uk/. This site provides key statistics and data on the UK housing market and financing of that market. Especially relevant in the current economic climate.

14. Alacrasearch. http://www.alacra.com/alacrasearch. A Google custom search engine that focuses on business sites selected by Alacra. [A personal note: this is in my top 5 favourite search tools].

15. CIA World Factbook – country profiles. https://www.cia.gov/library/publications/the-world-factboo/. Key statistics on every country. For those of you of a more adventurous disposition when it comes to travel, it even includes the number of airports with unpaved runways.

Alacra, Business Information, Market Research

Research Recap

Alacra’s Research Recap pulls together industry, economic, academic, market, investment and credit research reports. It concentrates on free content but also offers links to selected paid research deemed of relevance to the topic. Priced reports are sourced from a wide variety of providers, including the Alacra Store. Much of the paid research is usually password-protected and will not show up in a Google-type search, but Research Recap has made arrangements with providers to review their proprietary research to determine what is appropriate to highlight for Research Recap’s audience. Research Recap does not claim to be comprehensive and may not include items that are widely circulated elsewhere.

Research Recap is published in blog format and is also available as an RSS feed.

Research Recap