Another day another workshop. This time it was Business Information on the Internet organised by TFPL on September 27th, and attended by information professionals from the private, academic and banking sector. As usual I asked them to come up with a group Top 10 Sites and Tips. If you are loosing track of the top 10s that have been popping up on this blog, I shall be compiling two combined lists in December: one for business and market research, and the second for search tips.

This is the order in which the participants nominated the sites:

1. Resource Shelf – http://www.resourceshelf.com/ – “where dedicated librarians and researchers share the results of their directed (and occasionally quirky) web searches for resources and information. The editorial team is headed by Gary Price and Shirl Kennedy. Use the search option to hunt through the archives for recommended sites on a topic, and subscribe to the RSS feed to keep up with the latest additions to the ‘shelf’.
2. Google – http://www.google.com/, http://www.google.co.uk/ . It can be temperamental and it doesn’t always do what it says on the tin, but for much of the time Google still comes up with the goods. Make sure that you are using the advanced search features for example file formats searches, limit by domain, numeric range search, synonym search etc. and that you are using the right ‘bit’, for example News, Blogsearch, Google Books.
3. Yahoo Finance – http://uk.finance.yahoo.com/ . Good starting point for companies listed on the UK stock exchange and a selection of other countries stock exchanges. For some markets there are free, daily historical share prices for 10 – 15 years (varies depending on the country and exchange) and free intraday charts. If you are into share price data and analysis click on the Technical Charts and you can play around with wonders such as Bollinger Bands.
4. Google and Yahoo News for the last thirty days of news stories. Go to Google or Yahoo and click on the News options. Both have good international, national and local coverage, and offer alerting services. Google recently launched a Google News Archive service going back 200 years for some story lines and publications. (Many of the articles are priced). Also try Ask (http://www.ask.co.uk/ or http://www.ask.com/) and Accoona (http://www.accoona.com/)
5. Alacrawiki Spotlights – http://www.alacrawiki.com/ . Click on the Alacra Spotlights link in the top left hand corner of the screen for access to overviews of key resources on industry sectors. Great for bringing yourself up to speed on industry specific sites and as introduction to sectors that are new to you. Although this is a wiki, the Spotlights area is locked so that only Alacra editors can change the content of the pages in this section.
6. Intute – http://www.intute.ac.uk/. The Resource Discovery Network is dead – long live Intute. Do not be put off by the academic address. This is an excellent starting point for evaluated, quality sites on a wide range of subjects and industries. If you are looking specifically for business information, these can now be found under http://www.intute.ac.uk/socialsciences/business/.
7. FT.com – http://www.ft.com/ . What can one say? “No FT – no comment according to the advert strapline. To get the most out of this site you will need to subscribe, that is pay money. Level 1 costs £98.99 a year and gives you access to subscriber-only FT content and tools including personalised news alerts, FT analysis and the 5-year archive. Level 2 costs £200 a year and gives you Level 1 access plus access to 500 global press sources and financial data on about 18,000 companies worldwide.
8. PWC EdgarScan – http://edgarscan.pwc.com/ (click on the EdgarScan link). Repackages the US official SEC filings data and makes it easier to search and identify relevant official documents from US listed companies. There is a wide range of search, display, export and analysis options, all of which are free of charge.
9. Freepint Newsletter + Bar – http://www.freepint.com/ . Fortnightly newsletter available on the web and by email covering a range of information related issues and subjects. The “bar is a web based discussion area where you can ask for help with tricky questions. But “Where’s the free beer? asked one workshop participant.
10. Marketresearch.com – http://www.marketsresearch.com/. A good starting point for pay as you go market research reports. Also try Mindbranch (http://www.mindbranch.com/) and Research and Markets (http://www.researchandmarkets.com/ . You may find that publishers do not always supply the whole of their catalogue to these content aggregators or that the reports are embargoed for varying periods of time. If you find an interesting report via one of these aggregators, double check with the original publisher to see if there is a more relevant or up to date report available direct from them.

Information professionals from the commercial sector, universities and government agencies attended the workshop Market Research on the Web, held at Manchester Business School on September 6th. A regular feature of the courses that I run is the Top 10 tips, sites and tricks that I ask the participants to compile at the end of the day. This time, they came up with an interesting mix of sites and search techniques.

1. Use search tools’ Advanced Search screens and commands to help refine your search.For example restrict your search to PDFs for large reports, XLS for spreadsheets containing data. Use the site: option to limit your search to types of organisations or an individual site, for example site:gov.uk for UK government sites or site:statistics.gov.uk to search just the UK national statistics web site.

   Use the link commands to find pages that link to a document that you already have and which is highly relevant (pages that link to one another tend to have similar content). Use the Yahoo link command to find pages that link to a specific page (syntax – link:http://www.rba.co.uk/sources/stats.htm) or the linkdomain command to find pages that link to any page on a site (syntax – linkdomain:rba.co.uk)

2. Use the Google define: command to locate definitions of acronyms, abbreviations and jargon terms, for example define:cpm. Alternatively, in any search tool use the search ‘what is….’, for example what is cpm.
3. Wikipedia – www.wikipedia.org – for quick overviews on topics. [Note: this site was not covered in the course but several of the participants mentioned it as one of their starting points on subjects that are new to them]
4. Alacrawiki – www.alacrawiki.com – a guide to business information companies, publishers and databases. The Alacra Industry Spotlights in particular are extremely useful in providing reviews and commentary on industry specific web sites that have statistics, market research and news. Invaluable if you need to get up to speed on key resources in a sector or industry.
5. Make sure that you are using the right keywords and jargon related to the industry that you are researching. These can also vary from country to country, for example clothes washers versus washing machines. Also be aware that different directories use different coding systems and categorisations, and that there are different national official coding systems.
6. Fita: Import Export Business & International Trade Leads – www.fita.org. Good starting point for country and industry specific directories, market research sites, general information on trading in other countries and cultural differences in doing business.
7. Bureau van Dijk Free Directory – www.bvdep.com – click on the Free Directory link. This can be a useful way of identifying companies active in a sector in a country or region. You can also limit your search to size of company (for example large, medium, small, very small). Free Information includes name of the company, town, country and official registration number. Results can be exported in a variety of formats.
8. Use the free executive summaries and tables of contents provided by market research publishers for keywords and to identify major players in a market.
9. For smaller companies export directories often provide more free information than the official company registries. Information may include names of sales, marketing, export directors; key export markets and the products involved; turnover band; employees band. Search on the phrase export directory combined with a country and/or industry sector. Also try fita.org for directories or Marketingfile.com for searchable mailing lists including exporters/importers.
10. Try social bookmarking services, for example www.furl.net , to see what other people have identified as relevant in a particular area and to set up your own list of useful resources. The service is hosted on an external web site so you do not have to be at your own computer or at work to access your lists. Lists can be kept private, shared between colleagues or made completely public. [A participant on this course explained how her organisation uses FURL to share resources on topics between different groups and departments.]

At the end of each of our Business Information on the Internet workshops we ask the delegates to compile a “Top 10 Business Sites” list. The list from the course held on 6th October is now at http://www.rba.co.uk/sources/top10/index.htm.

Yet again we failed to to narrow it down to just 10 sites so we actually have a round dozen! The new Alacrawiki site came straight in at number one with agreement from all delegates that this is an excellent starting point for industry specific information. Europages and Kompass made yet another appearance and have been joined by Kellysearch in the directories category.

Search tool Trovando is also a new entrant, enabling you to quickly run your search in several web, blog, image and reference search tools one by one.